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Delivery Costs
Delivery to mainland UK is FREE for all orders with a total value over £50 We charge £7.95 inc vat for all orders under £50 We charge £40 inc VAT for all orders from the following postcodes within the UK Shipping Address Zip Code Starts With IV25 ...
Disposing of a damaged item
If you have received a damaged item, please report to us as soon as possible so we can expedite a replacement item. On some occasions we may ask that you dispose of a damaged item if possible. If the item is barely damaged you may be able to keep the ...
Shipping confirmation
Where our couriers are able to provide details, we will send you a shipping confirmation with details on the courier used and the tracking details for that courier. This email will be sent either the working day before shipment or on the day of ...
Bill - School follow ups - Seating & Dining tables (Delete as appropriate)
Good morning/afternoon XXXX, I hope you're well, Just following up on our previous email, we would really appreciate your feedback on our product ranges which I sent to you. Are there any upcoming projects we can support XXXX with in the future? I ...
Received Incorrect Item
If you have received an incorrect item from us please create a ticket at the link below, quoting your order number,and we will organise immediately the collection of the incorrect board and the replacement to be sent. Please note that collection may ...